E Rider › Forums › Our Community › Charger not working

This topic contains 1 reply, has 2 voices, and was last updated by  Ken Ferguson 12 months ago.

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  • December 18, 2017 at 8:35 am #4518

    JeremyGelber
    Participant

    Hi,

    I’ve used my bike a total of 6 times and done just under 100 miles. In that time I’ve put it on charge 3 times.

    The charger now doesn’t seem to turn on, the lights stay off and whilst the unit gets warm the fan doesn’t come on.

    Anyone know if I can get a replacement charger, and if so from where? I presume it’s covered by warranty but can’t see it for sale on the eRider website so am concerned.

    Thanks,

    Jeremy

    December 18, 2017 at 9:08 am #4519

    Ken Ferguson
    Keymaster

    Hi Jeremy

    As discussed by email will send you a replacement charger.

    Regards

    Ken

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