E Rider › Forums › Our Community › model 18 won,t go

This topic contains 3 replies, has 3 voices, and was last updated by  Ken Ferguson 1 year, 1 month ago.

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  • December 10, 2018 at 9:26 am #7998

    stewart greenhalgh
    Participant

    I have had a model 18 for a few months now and it has been great until 3 weeks ago, the instrument lights would not turn off, then they came back on after a couple of weeks. then a few days ago I went to turn it on and nothing worked. It has been plugged in to charge at full time. Please can someone help as at the moment it is my only mode of transport. Thank You.

    December 10, 2018 at 5:45 pm #8001

    kelly19734
    Participant

    Hi have you tried starting it with the remote only a idea,instead of the key

    December 11, 2018 at 12:22 pm #8006

    stewart greenhalgh
    Participant

    Thanks Kelly for the suggestion but still no go.

    December 11, 2018 at 9:57 pm #8007

    Ken Ferguson
    Keymaster

    Hi Stewart

    Just picked up on this- please email the problem to [email protected] and the service department will pick it up and get the problem sorted.

    Ken

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