Thanks for your review.
Regarding range there is no doubt that the manufacturer ranges quoted are from tests carried out in optimal conditions and, in fairness, we do acknowledge this in our T&Cs.
“The specifications advertised on our website are those supplied by the bike manufacturers. Please note that the range of electric vehicles is dependent on a number of factors including body weight, terrain, wind speed and tyre pressures and the maximum ranges quoted can by no means be guaranteed. In truth, the only way to be sure that a bike will accomplish a particular journey is to try it.”
You will find the range will increase significantly in warmer weather.
Regarding surface rust on metal components this is again a winter problem which is pretty much unavoidable. It will not have any detrimental effect on the performance of the bike and can be controlled by rubbing affected areas with an oily cloth.