Electric Bikes, Scooters and Mopeds from E-Rider › Forums › Our Community › Love our E30, but there is something not quite right › Reply To: Love our E30, but there is something not quite right
If customers have a specific journey they are buying the bike for they should test it out on delivery. If it is not suitable they have the option, under the Distance Selling Regulations, to return the bike within a week of delivery.
Hi Ken, I must admit I was not aware of this – but it was not possible anyway.
The bike was delivered on the 11th August, but we were not able to get it on the road until the 22nd August as we had to register the bike. I got the plate the same day as the registration arrived.
I image most customers are in that situation?