The E RIDER is covered by our comprehensive two year warranty which applies to all components with the exception of the battery (which is guaranteed for a year). The warranty does not apply to components which fail as a result of abuse or accident.
Delivery and Returns
The E Rider Ltd returns policy has been set up to make the process as easy for you as possible. If, when you receive your bike, you are not completely satisfied you may return the item to us, within seven days, for a full refund. Items must be returned in the original packaging and you will be responsible for the carriage charges involved.
In the unlikely event that the product arrives damaged or faulty, please contact us immediately and we will take action to remedy the problem as soon as possible. Your statutory rights are unaffected.
We aim to deliver within 5 working days of order and we will contact you if we become aware of any unexpected delay. You will be contacted prior to delivery to arrange a convenient time.
This policy covers all users who register to use the website. It is not necessary to purchase anything in order to gain access to the searching facilities of the site.
We have taken the appropriate measures to ensure that your personal information is not unlawfully processed. E Rider Ltd uses industry standard practices to safeguard the confidentiality of your personal identifiable information, including ‘firewalls’ and secure socket layers. During the payment process, we ask for personal information that both identifies you and enables us to communicate with you. We will use this information only for legitimate purposes directly connected to your purchase.
All content includes on the site such as text, graphics logos button icons images audio clips digital downloads and software are owned by E Rider Ltd and are protected by international copyright laws.
License and Site Access
E Rider Ltd grants you a limited license to access and make personal use of this site. This license doses not include any resale’s of commercial use of this site or its contents any collection and use of any products any collection and use of any product listings descriptions or prices any derivative use of this site or its contents, any downloading or copying of account information. For the benefit of another merchant or any use of data mining, robots or similar data gathering and extraction tools.
This site may not be reproduced duplicated copied sold – resold or otherwise exploited for any commercial exploited without written consent.
Prices and availability of items are subject to change without notice the prices advertised on this site are for orders placed and include VAT and delivery.